It’s important to take proper care of your area rug by keeping it clean. We’re happy to assist with any of your rug needs, including rug cleaning and repair services. We do not offer simple surface washes since we believe that a thorough cleaning is the best way to restore a rug’s beauty.
Our regular wash sufficiently removes most stains, and involves fully submerging the rug in soap and water in order to penetrate every fiber of the pile.
If the rug has heavy pet stains, we would recommend an enzyme wash, which specifically targets stains and odors from pets.
Approximate cleaning time for most pieces is one week.
For more information on how to care for your area rug, visit our RugCare page.
FAQ
1. Please note that if your rug has pet urine stains, a regular soap-and-water cleaning will likely heighten the odor. Due to the moisture involved in the cleaning process, it will take time for the scent to dissipate. An enzyme wash helps to minimize such odors.
2. Although we exercise our best efforts to avoid the bleeding of colors when cleaning rug fibers, there is always a chance of an unexpected occurrence due to the unpredictable nature of handmade rugs and natural fibers.
3. If the rugs have been water damaged before undergoing a rug cleaning, there is a chance that the rugs cannot be fully restored to their original condition.
